Service companies traditionally have low gross profit margins as compared to tech companies, especially software. That’s because services require human bodies to deliver most of what the customers are paying…

For much of my career, a one-hour meeting was the norm.  But in the world of startups, 30 minutes is all you get most of the time for sessions with…

All startups that get a product in the market with paying customers do a variety of things to boost their sales.  After initial product-market fit and a repeatable customer acquisition…

I regularly get introduced to a career corporate execs that has an interest in mentoring or advising startups. Oftentimes, it is because the executive recently retired or is planning to…

Upon a startup’s incorporation, their attorney usually helps establish a board of directors (aka – the “board”), even if a solo founder is the only board member.  The company’s bylaws…

There is a point in the evolution of most tech companies that international expansion seems appropriate and beneficial to support continued growth.  I find that most startups either pursue that…

$100M is a nice big and round number.  I know it’s not $1B but it’s still a very respectable revenue figure for almost any company to reach.  What if I…

I regularly hear startup founders longing for the day when they reach $1 million in annual revenue. They proclaim how much easier everything will then be. But I also regularly…

It royally sucks when a founding team reaches a point where they decide they can no longer work together, especially if many months or longer of hard work has already…

In the earliest days of a startup, the founders are hugely optimistic and driven.  But they also know about the low odds of reaching the point of having paying customers…

When I ask entrepreneurs what their most valuable resource is, I ALWAYS get one of two responses: money (aka – funding, cash) or people.  And it’s hard to argue about…

What do buying a new smartphone and being given a gift card have in common?  In both cases you want to extract value as soon as possible.  With the gift…

Online marketplaces are being created for just about anything you can think of.  Some have a local services component on one side of the marketplace that carries an extra burden…

When you first incorporated as a C-corporation, probably only you and your co-founder were named as board members. You never really had official meetings or voted on anything, that you…

It’s amazing how quickly legal costs can add up. If you’re running a startup, it’s possible that your legal costs are second or third highest amongst all of your expenses....

Anyone that has taken an accounting class or learned basic business financials knows the interaction between key elements of a P&L (revenue, cost, expense) and a balance sheet (assets, liabilities,…

Certain roles in the company call for a bonus as part of the total compensation plan.  But what criteria should be used for determining the bonus payout?  Common choices include…

I often hear startup founders say things like “We want to scale” or “We scaled a lot in the past six months.” In most cases, they should have used the…

Effective pricing strategy involves part art and part science.  But it’s not a “set it and forget it” aspect of your business plan.  Once you start getting some traction for…

I guess the corollary to this could be “don’t use a compass when the precision of a GPS is needed”.  In fact, the main point is to use the best…

I don’t have anything against a traditional SWOT analysis but recently found myself helping a couple of startups figure out how they are progressing against their business plan and vision. …

It happens over and over and over again.  A company has a successful growth spurt and is ready to ratchet up to the next level.  They are sitting around a…